Unanswered Question
Feb 18th, 2009
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1. I am having my presence status failure on CUPC when i check my server health.

User/Line has SUBSCRIBE CSS assigned properly. Attached is the screen shot

2. How do i integrate third-pary voicemail server with CUPC

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htluo Wed, 02/18/2009 - 17:51
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1. On CUCM 6.0 and above, you don't need SUBSCRIBE CSS for phone presence.

2. The "presence status" you are talking about is called "reachability" and is different from "phone presence". For detailed explanation, please see:

3. You cannot integrate third-party voicemail with CUPC.


seaman0555 Thu, 01/14/2010 - 11:34
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Micheal, we are setting up a test presence server in our lab, and getting the same problem listed above.  The presence server status shows it constantly trying to connect but unable to.  The control of desk phone does work.  We is this problem usually found?


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