troubleshooting VoIP infrastructure

Unanswered Question
Feb 19th, 2009

Anyone, who knows of a link that has some resources such as white papers, documents, knowledgebase about troubleshooting approach for Voice infrastructures with devices such as Call Managers, gateways, gatekeepers, unity, etc. Thanks in advance

I have this problem too.
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Nicholas Matthews Thu, 02/19/2009 - 19:53

There's a great book on this. "Troubleshooting Voice over IP" by Paul Giralt. A former TAC engineer, and real good reference guide.

It's based on CCM 4.x, however. Still highly recommended.



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