Fetch IP and hostname in UT

Answered Question
Feb 19th, 2009
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Hi,

we have a LMS 2.6 over Solaris and we want User Tracking to show end-hosts IP address and hostname. Now we can only see the MAC address.

Many thanks.

Correct Answer by Joe Clarke about 8 years 2 months ago

The routers which contain the ARP entries for those MAC address must be data collected by Campus Manager, and showing up with green router icons on the topology map. If the routers are PIX, ASA, or FWSM devices, then Campus cannot manage these, and thus IPs will not show up in UT.

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Correct Answer
Joe Clarke Thu, 02/19/2009 - 14:20
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The routers which contain the ARP entries for those MAC address must be data collected by Campus Manager, and showing up with green router icons on the topology map. If the routers are PIX, ASA, or FWSM devices, then Campus cannot manage these, and thus IPs will not show up in UT.

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