UCCX7.01 and Nice Recording on Demand (by client)

Unanswered Question
Feb 19th, 2009
User Badges:
  • Bronze, 100 points or more

Hello,


We're thinking of integrating our UCCX deployment with NICE for recording calls, but with user authorization so we have a voice menu where :


User selects 1 -> allows recording

User selects 2 -> dont allow recording


Is there anyway to signal Nice server when record or when to not record based on client decision (via script)?


Thanks in advance for your comments,

Regards,

Met.

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
iptuser55 Thu, 02/19/2009 - 08:10
User Badges:
  • Silver, 250 points or more

Ask Nice regarding Application invoked

Actions

This Discussion