Forward CCX 5.0 Call directly to a Unity Voicemail box

Unanswered Question
Feb 19th, 2009
User Badges:

Is it possible to forward a call from CCX 5.0 directly to a Unity Voicemail box without the phone ringing for that line? This line cannot have the Forward All option setup. On a direct call to the line, it needs to ring, but we would like to ability to forward a call from CCX directly to the voicemail box without ringing the phone.

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.

Actions

This Discussion