7842 http error 404 pops up randomly during the day

Unanswered Question
Feb 19th, 2009

Rolled out new Cisco IP Phones model 7942 to 4 locations.

Screen shows Services HTTP Error [404]. Normal screen appears once soft key “exit” is selected. Error will reappear at various times.

All other functions operating fine.

This does not appear on other 7912, 7940/60 series phones.

Using CallManager 6.1(2) with SCCP phones. No services are configured, no idle url, all enterprise parameters use IP addresses no DNS.

I'm wondering if maybe a NTP server is unavailable or something, as this is difference between 7942 and 7940.

The phone's console logs show nothing unusual. My next step is to get wireshark trace from back of phone tomorrow.

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)


This Discussion