missing systray icon after connecting

Answered Question
Feb 20th, 2009
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After connecting VPN Client 5.0.00.0340 on WindowsXP to a security device the VPN-Client window is minimized in the taskbar. At other notebooks I have a systray-icon. How can I changed it to have it in systray too?

Correct Answer by ansalaza about 8 years 2 months ago

Could you set the Logging to 3 - High on GUI.


Do you see something like this?

Unable to load tray icon.


There are several old bugs related to this:

Here is one: CSCed84982

No lock icon appears in the VPN Client GUI when the connection entry name has a leading space. This appears to be a cosmetic issue. The VPN connection is established. The lock icon does appear in the systray.


Since you mentioned that other laptops see the icon, I would suggest reinstalling the VPN Client or even upgrade to 5.0.04.0300.

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Correct Answer
ansalaza Fri, 02/20/2009 - 05:36
User Badges:
  • Cisco Employee,

Could you set the Logging to 3 - High on GUI.


Do you see something like this?

Unable to load tray icon.


There are several old bugs related to this:

Here is one: CSCed84982

No lock icon appears in the VPN Client GUI when the connection entry name has a leading space. This appears to be a cosmetic issue. The VPN connection is established. The lock icon does appear in the systray.


Since you mentioned that other laptops see the icon, I would suggest reinstalling the VPN Client or even upgrade to 5.0.04.0300.

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