Call in Queue not changing from 0. Skill Stats Report

Unanswered Question
Feb 20th, 2009
User Badges:

I am running IPCC Express Premium 4.0(4)SR01ES09_Build090

I have three agents that have issue with Cisco Agent Desktop. The issue is that the Skills Statistics report is not changing for the three agents. Has anyone experienced this issue?

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Hythim Ali El Hadad Mon, 02/23/2009 - 23:50
User Badges:
  • Silver, 250 points or more


Is this still found if the user login to CAD from another PC ?

Best Regards

thomuff Wed, 02/25/2009 - 07:45
User Badges:

Reloading the IPCC servers fixed this issue


This Discussion