AA to run locally on a 2811

Unanswered Question
Feb 21st, 2009

Hi, I'm actually using the cme-aa.tcl script, the one that you can find in the download section of the cisco website. But I'm looking for a smarter version of that script. Does somebody know a script reacting like: "Welcome to XYZ, if you the extension of the person you what to reach, dial it now, otherwise stay on the line and the operator will take you call." I want to be able to dial the extension during the first prompt is played.

Maybe a VXML script is better ?

Thanks for your help !

I have this problem too.
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Paolo Bevilacqua Sat, 02/21/2009 - 14:33

No, you cannot use VXML for AA.

Cisco has not released other versions of AA.

The provided one can do what you want, just configure it appropriately. You will have anyway to enter a digit before entering extension.

francis.labelle... Sat, 02/21/2009 - 14:37

I already used the provided version from cisco, but i'm looking for a way to remove the: "if you know your party extension, press 1"

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