Time of Unity Express

Unanswered Question
Feb 23rd, 2009

We have a UC520 installed and we have found that the time of the Unity Express is not synchronising with that of the CCME in the UC520. We have the following configuration:

On Cisco CallManager Express:

configure terminal

ntp master 1

end

On Cisco Unity Express:

configure terminal

ntp server prefer

clock timezone

When we checked the CUE using the command:

show ntp associations

we get the following result:

sh ntp associations

ind assID status conf reach auth condition last_event cnt

===========================================================

1 20236 9014 yes yes none reject reachable 1

Any ideas? Any help will be much appreciated.

Regards,

Chandrasen

I have this problem too.
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cg100668 Mon, 02/23/2009 - 06:06

Nick,

Thanks for the reply. Sorry I made a mistake in my last post. In fact the command has been properly input.

ntp server x.x.x.x prefer

Evern after reboot of the CUE module, the time shift is still there.

Any other idea?

Regards,

Chandrasen

Nicholas Matthews Mon, 02/23/2009 - 06:54

Hi Chandrasen,

You could be hitting this bug: CSCsu36827

Try updating your IOS to 12.4(20)T2 and that may help.

You may also want to change your ntp source:

ntp source

hth,

nick

cg100668 Mon, 02/23/2009 - 08:32

Nick,

Thanks. I will try to use an external ntp server. Thanks again.

Regards,

Chandrasen

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