02-23-2009 01:56 PM
Is there any way of removing posts that have been cross posted into multiple forums so that it is only left in one of the forums.
It's no big deal if it can't but it can be quite frustrating when you have the same post in multiple forums and each gets some answers.
Jon
02-25-2009 08:33 AM
Jon,
We do ask users not to cross post as it doesn't add value to the community. Our policy is to remove the duplicates if they are found prior to any responses. The problem is if we remove a conversation that already has responses there are unintended consequences.
1. The respondent obviously spent time and effort crafting the response and it wouldn't be fair to delete their efforts
2. If there are ratings associated with the response and it's removed those points will be lost.
I'm not sure we can really do much to prevent this. That said, I'm open to suggestions.
Cheers,
Dan Bruhn
NetPro Community Manager
03-01-2009 10:01 AM
How about spam?
This twit:
posted his spam in (at least) six forums.
I responded to all that I found. Feel free to remove the posts even though I responded to them, even if they're rated.
Does NetPro have a BAN policy for spam like this?
Thanks!
Scott
03-01-2009 02:54 PM
Hi Scott,
Our user policy clearly states NO solicitation of any business is allowed on NetPro. All his posts have been removed and the user been notified. If further action is needed be assured we'll take it. We will not allow NetPro to become a haven for spam.
Cheers,
Dan Bruhn
NetPro Community Manager
03-02-2009 08:42 AM
Thanks Dan. Great job, per usual!
03-08-2009 07:58 PM
"That said, I'm open to suggestions."
When it happens, perhaps a method to link the cross posts? Ideally see all on same page.
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