Devices coming up unknown

Unanswered Question
Feb 24th, 2009

We have some Cisco 7606's coming up unknown in the DCR. We are running LMS 2.6. Is there a patch for LMS 2.6 that will have that module so we can manage the device in Ciscoworks?

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Joe Clarke Tue, 02/24/2009 - 10:22

What are the sysObjectIDs of these routers? What version of Common Services and RME are you running?

didentx01 Tue, 02/24/2009 - 10:43

LMS 2.6, RME 4.0.5. As far as the OID's for these devices, where could I get that info? I pretty new to CW.

Joe Clarke Tue, 02/24/2009 - 10:53

Go to Device Center > SNMP Walk. Specify a starting OID of "sysObjectID".

didentx01 Tue, 02/24/2009 - 11:21

Performed an SNMP Walk and the following was the ouput:


Joe Clarke Tue, 02/24/2009 - 11:25

Support for the 7606-S was added in RME 4.0.6. You need to upgrade to Common Services 3.0.6 (downloaded from ), then upgrade to RME 4.0.6 from Common Services > Software Center > Software Update. When on RME 4.0.6, go to Common Services > Software Center > Device Update, and download and install all available updates for Common Services and RME.

didentx01 Tue, 02/24/2009 - 13:09

Thanks. We have DFM and IPM loaded as well. Do I need to upgrade those modules?

Joe Clarke Tue, 02/24/2009 - 13:12

Updates are available for Campus Manager and DFM as well. they can be downloaded the same way as RME. the latest version of DFM is 2.0.12, and the latest version of Campus Manager is 4.0.12.

didentx01 Tue, 02/24/2009 - 13:13

I may need to mention that our server does not have access to the web. We are on a closed network.

didentx01 Tue, 02/24/2009 - 13:17

Thank you! Should have mentioned that earlier, no access towe from servers. Thanks again.


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