CTIOS stops daily

Unanswered Question
Feb 24th, 2009

Hi, we are running Contact Center Enterprise 7.2. Every day an agentgets kicked out of the system when CTIOS fails. They can usually restart the CAD and log right back in but we're not sure why its happening and why it doesn't effect the rest of our departments that are on the system. The error is "At least one component of the Cisco ICM software CTIOS system is offline"

I have this problem too.
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esa786_2 Tue, 02/24/2009 - 19:08

Hi. I heard, it looks like a bug, id CSCsa43684. So check the SR , is it lattest? install the latest SR.




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