Eliminate duplicate notifications

Unanswered Question
Feb 24th, 2009

We are moving from Tumbleweed to Ironport and wondering if there is a way to eliminate duplicate notifications. We sometimes setup a notification for particular email addresses during holidays, but had the ability in Tumbleweed to absorb any duplicate notifications. This was useful in case an irate “out of office” message kept replying back to our notification.

I have this problem too.
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kluu_ironport Thu, 02/26/2009 - 16:45

The AsyncOS doesn't really keep in memory of what it has previously seen with respect to repeat/duplicate notifications.

However, if there is a common notification like Print Server unavailable or those out of office notifications, what you could do is create either a command line Message Filter or a GUI content filter that detects that particular notification and inserts a custom header. Then keeps count of how often it's seen the exact same message come through.

Though this KB below is meant for detecting and stopping message loops, you can try to see if it can be applied to your scenario. But in general, the AsyncOS doesn't really remember the Subject or the type of message that just came through 5 minutes ago.

What is a mail loop?



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