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in Unity, xfer the call to different destination according to the time????

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zhangjianping
Level 1
Level 1

‎02-24-2009 10:56 PM - edited ‎03-15-2019 04:26 PM

How to make it in Unity according to the belowing ,

On hour(9am-5pm)call 2003 noan/busy forward to 4085158801

after hour, call 2003 noan/busy can leave msg

pls give me some advice or useful URL for reference.

Thanks

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Jaime Valencia
Cisco Employee
Cisco Employee
In response to zhangjianping

‎02-26-2009 10:12 PM

first of all, exactly what do you mean by transfer??

call reaches phone, then goes to unity and follows X behavior??

or someone calls unity and then someone dials the DN for that phone??

the 1st behavior can be easily achieved with CUCM TOD, the other way is a schedule and std and closed greeting

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

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3 Replies 3

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jeroenhermans
Level 5
Level 5

‎02-25-2009 05:09 AM

Hi,

If you are running unity connection, you can use Personal Call transfer rules.

More info can be found here :

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/user/guide/pctr/7xcucugpctrx.html

Kind Regards,

Jeroen

PS : Please rate the ost if you find it usefull.

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zhangjianping
Level 1
Level 1
In response to jeroenhermans

‎02-26-2009 06:03 PM

Thanks

So how about Unity??

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Go to solution
Jaime Valencia
Cisco Employee
Cisco Employee
In response to zhangjianping

‎02-26-2009 10:12 PM

first of all, exactly what do you mean by transfer??

call reaches phone, then goes to unity and follows X behavior??

or someone calls unity and then someone dials the DN for that phone??

the 1st behavior can be easily achieved with CUCM TOD, the other way is a schedule and std and closed greeting

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate
0 Helpful
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