Unity Connection Port types

Unanswered Question
Feb 25th, 2009
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Hi All,

Could some more explanation avout Unity Connection port type :

1) MWI : OK

2) TRAP : Telephony Recording and PlatBack , is an incoming or outgoing port or both ? do we use TRAP when we access and record messages using the phone handset ? what about when using viewmaiL Web client, do we ports or no ?

3) Message Notification : What king of notification ( I can't see the use)

4) Answer Call : answering calls include when registering message ? or playeinh auto-attendant ? the difference with TRAP ??

best regards,

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Rob Huffman Wed, 02/25/2009 - 07:41
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Hi Ramzi,

Good question!

**Answer Calls - When a call is forwarded to UC these Ports answer the call and play the user Greeting;

Check this check box to designate the port for answering calls. These calls can be incoming calls from unidentified callers or from subscribers.

Message Notification - Call to Outcall device (like Mobile) to indicate new messages for Subscriber;

Check this check box to designate the port for notifying subscribers of messages. Assign Message Notification to the least busy ports.

**Dialout MWI - Must have to turn On/Off the RED Message Lamps

Check this check box to designate the port for turning MWIs on and off. Assign Dialout MWI Requests to the least busy ports.

TRAP Connection - TRAP Connection - One such application is the Media Master Control;

Check this check box so that subscribers can use the phone as a recording and playback device in Cisco Unity web applications and e-mail clients. Assign TRAP Connection to the least busy ports.


Hope this helps!



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