Dynamic Agent Reskilling Website Timeout

Answered Question
Feb 25th, 2009
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Hey all,


We are on IPCC Enterprise 7.1.3 and use Dynamic Agent Reskilling Website running off of an HDS. My question is can the website session timeout be updated? I have found the uiroot folders on the HDS @ C:\icm\tomcat\webapps\uiroot\WEB-INF and have updated the session timeout parameter in the web.xml and rebooted the server. This doesn't work, any ideas?


Thanks

Correct Answer by joesnyde about 8 years 2 months ago

I think you may have changed the wrong xml file. Can you check this and see if the default is still in place.


1. To change the default session timeout value, which is 30 minutes, modify this property (units are milliseconds):



In this file:


icm\tomcat\webapps\uiroot\web-inf\properties\uiadapter-props.xml


Joe

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Correct Answer
joesnyde Wed, 02/25/2009 - 10:05
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  • Cisco Employee,

I think you may have changed the wrong xml file. Can you check this and see if the default is still in place.


1. To change the default session timeout value, which is 30 minutes, modify this property (units are milliseconds):



In this file:


icm\tomcat\webapps\uiroot\web-inf\properties\uiadapter-props.xml


Joe

CLAUDIO RIVAS Mon, 02/21/2011 - 09:59
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hi, one question, what is the maximum for this timeout value?


Regards,

Claudio.

joesnyde Mon, 02/21/2011 - 10:19
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  • Cisco Employee,

Hi Cladio


No idea what the max value is, not documented. You can try increasing the value and test.


Regards


Joe

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