I have a issue with corporate directory. Ext 8006 is only associted(device association as primary line) with user A and it is shared line for user B and C.Both alerting name and display internal caller ID which are coming under line configuration configured for name user A. But when user searching 8006 in corporate directory through phone it shows three name user A,B and C. It should be listed only user name A. What is the wrong in configuration ? Phone resides in a reomte site. so we need customer help to see what is happened in phone. To avoid this; is there any option to access corporate directory through HTTP page as phone. I know the option global directory in call manager.But there is no option for search by giving Extension number.
Fast reply would be appreciated.