BAT issue

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Feb 25th, 2009
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Hi All,

I am using BAT for "user device profile". I've created UDP template and subscribed it for two serivces: extension mobility and corporate directory. When I run BAT, these two services are not added to user device profile as subscribed services. and I have to manually add those services to user device profile which is too time consuming.


any suggestion would be very appreciated.

Alex


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htluo Wed, 02/25/2009 - 17:05
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Depending on your CUCM version, it could be bug CSCsj33055


Michael

http://htluo.blogspot.com/


More details:

==============

bulk insert phone or UDP does not add phone service if no svc parameters


Symptom:


Insert UDP fails to insert IP Phone Service if there are no parameters to all

Device Profiles.


Conditions:


'Insert UDP' in Bulk Administration Tool [BAT] doesn't insert IP Phone Service

for all the Device Profiles if no parameter is defined on the Phone Service.


This also happens when the UDP template is not subscribed to the Phone Service.


And this Insert UDP works fine in inserting the IP Phone Service to all DPs if

you are doing one record at a time, it fails if you do it in a BULK.


Workaround:


For Device Profiles:

1. Using a template


- Add a dummy parameter to the EM service. Save it and click on Update

Subscriptions.

- Subscribe EM service on the UDP template. Ignore if already done.

- Upload the Insert file for specific details transaction.

- Submit a job with the uploaded file and the UDP template on which EM is

subscribed.


2. Using a CSV file


- Add a dummy parameter to the EM service

- Specify this dummy parameter with blank values in the CSV. Sample file below

- Upload the Insert file for specific details transaction and submit a job

Once you have inserted DPs, you can go to IP phone service page, select the EM

service. Delete the dummy parameter and click update subscriptions.


sample:

************

DEVICE PROFILE NAME,DESCRIPTION,DIRECTORY NUMBER 1,SERVICE NAME 1,SUBSCRIBED

SERVICE NAME 1,SUBSCRIBED SERVICE NAME ASCII 1,PARAMETER NAME 1,PARAMETER VALUE 1

DP-1,DP1,2001,Extension Mobility,Extension Mobility,Extension Mobility,dummy,

DP-2,DP2,2002,Extension Mobility,Extension Mobility,Extension Mobility,dummy,

************



For phone devices:

1. create bat phone template and subscribed it to the EM service

2. define an update phones job:

enable extension mobility

log out profile: use current device settings



Nicolas Mansour Tue, 03/24/2009 - 11:14
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Hi there,

I found the best way to add UDPs are to create one profile with all of the settings you want then export it using BAT.

You can then add to that csv file the UDP you want to add.

That works like a charm every time.

Nick

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