- Bronze, 100 points or more
I had a question asked of me at customer demo for which I did not have the answer to. So I'm posting that question here to see if anyone can point me in the right direction.
With the customer's current system (Phonality system that is NOT setup as a key system), they are able to to pick up anybody's ringing extention from any phone in the office by pressing #8. They asked if the UC has any similar type of functionality.
In other words, if an outside call comes in to the UC, destined for extension 101, but a user sitting in front of extension 107 hears that phone ring and would like to answer that call, can it be done without doing overlay DN's or setting up some sort of hunt group?
That way anyone at any given time can cover anyone's extension if they feel the need to.
Thanks for the help.