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Add name to External number based on Caller ID

wbarren
Level 1
Level 1

Is it possible in CUCM 5.1 to add a name to an external number based on their Caller ID?

6 Replies 6

testeven
Cisco Employee
Cisco Employee

Hi!

This is info you get from the TELCO. Not sure what type of GW you have, but you can check this link, you'll need MGCP for that.

http://www.ciscotaccc.com/kaidara-advisor/voice/showcase?case=K14016668

Regards,

Teresa.

Regards, Tere. If you find this post helpful, please rate! :)

paolo bevilacqua
Hall of Fame
Hall of Fame

Do you have PRI? H.323 or MGCP ?

We have a pri and running H323.

With Cisco CallManager, the caller name is not displayed on IP phones in an inbound call from an H.323 gateway even if facility IE is available. Since Facility IE and Display IE are provided by the Telco we won't be able

to modify the changes for this. You can get in touch with your Telco and

inquire if they can provide you the Display IE instead of Facility IE.

Alternatively you can use MGCP gateways as well.

Regards,

Tere.

Regards, Tere. If you find this post helpful, please rate! :)

Please take "debug isdn q931" with "term mon" to see if and how the calling name is delivered by telco.

bigcappa1
Level 4
Level 4

Have you tried looking at this product to see if ot is what you are looking for. Not supported by Cisco but can be effective

http://www.myvoipsource.org/tools/calltracer/

Paul

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