I have a client that wants two different messages for the initial AA recording, they want the ability to switch the messages at any time via an easy method, the unity express is integrated with callmanager 6.1 via jtapi. any idea on how i can do this would be great.
As far as I am aware, you cannot 'break' the subflow and stop the script if the EAG exists or not. It just plays or it doesn't and then gets on with the rest of the script.
Can you tell us the version of CUE that you are running? (Later versions have an in-built script editor.)
How technical is the client? Would a link to the Admin settings on the CUE GUI be advisable? It could be made quite simple to switch between two scripts.
Or you could try my second suggestion from before, in which you have the 2nd greeting as an announcement only greeting with no sub-steps.
One other alternative is the Cisco CUE scripting team; I've always found them very helpful and they may be able to help:
If you do get a response from them, please post it here as it would be useful to know.