I pickup upa use 7920 off ebay to add to my call manager test lab. I am having issues trying to do to a factory reset. I have tried to access the admin mode but it locks up the phone. I know you can buy the configuration utility cd but i would rather not have to put out that money. I need to know what are the most basic settings i have to use on a 1231 Ap to get the phone to register with call manager
So that phone has restricted settings access then if Network Profiles isn't listed there. If it had disabled settings access, then wouldn't see User Profiles either. Both of these settings access configs will also prevent from entering the hidden menus as that capability will be disabled.
There is another method to factory default the phone by configuring a phone lock password then entering a password at the prompt when it boots up.
By default this is disabled. This menu will be available with restricted settings access.
You can contact Cisco TAC to assist you with this further and get the unlock password.
Other than that need to figure out the network profile settings on the phone and get it registered to a CM or at least a TFTP server with the default 7920 cnf.xml file present.