VM Extension is Busy

Answered Question
Feb 28th, 2009
User Badges:
  • Bronze, 100 points or more

Hello,


I change my VM extension from 600 to 900, now I get a busy signal when tring to access VM through AA, Phones and dialing extension directly.


Here is where I changed the settings:


CLI - Telephony Service
Call Unity Express Web Interface - Call Handling & Call-in numbers


I also reloaded CUE. What am I missing?


Brian
www.jaydien.com

Correct Answer by David Harper about 8 years 2 months ago

Did you modify the corresponding dial-peer as well?  That is the configuration that routes calls to the VM pilot to the VM application.  Typically the dial-peer indicies for VM & AA are in the low 2000's.


Cheers,

Dave.

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
Loading.
Correct Answer
David Harper Sat, 02/28/2009 - 15:20
User Badges:
  • Cisco Employee,

Did you modify the corresponding dial-peer as well?  That is the configuration that routes calls to the VM pilot to the VM application.  Typically the dial-peer indicies for VM & AA are in the low 2000's.


Cheers,

Dave.

Actions

This Discussion