Solved: VM Extension is Busy

jaydien1358 · ‎02-28-2009

Hello,

I change my VM extension from 600 to 900, now I get a busy signal when tring to access VM through AA, Phones and dialing extension directly.

Here is where I changed the settings:

CLI - Telephony Service
Call Unity Express Web Interface - Call Handling & Call-in numbers

I also reloaded CUE. What am I missing?

Brian
www.jaydien.com

David Harper · ‎02-28-2009

Did you modify the corresponding dial-peer as well? That is the configuration that routes calls to the VM pilot to the VM application. Typically the dial-peer indicies for VM & AA are in the low 2000's.

Cheers,

Dave.

View solution in original post

David Harper · ‎02-28-2009

Did you modify the corresponding dial-peer as well? That is the configuration that routes calls to the VM pilot to the VM application. Typically the dial-peer indicies for VM & AA are in the low 2000's.

Cheers,

Dave.

jaydien1358 · ‎03-01-2009

Genius.

Thanks!