02-28-2009 08:22 PM - edited 03-15-2019 04:32 PM
hi guys
if we have unity with unified messaging and we want to stop unity from sending voicemail .wav files to users outlook how can this be done ?
thank you
03-01-2009 02:24 AM
Hi Marwan,
It has been addressed before by Ginger
You can do the following:
If you would prefer to have a "voicemail-only" implementation that uses Exchange as the backend store, here are some steps you can take:
1. Create a new COS that disables in the features section text to speech and faxmail. You may want to create a separate voicemail only user template for importing the user as well.
2. Create a new user account, we use vm-xxxxx for the user's phone extension
3. Import the user into Unity
4. Then hide the user from the GAL. Or this can also be accomplished in the user template.
Wish this be helpful
03-01-2009 04:23 AM
hi thanks for this answer
if i am using the default template for COS
and i disable the text- to speach and faxmail will dose the job for me ?
what about the creating user sorry but i didnt get !!!
03-01-2009 09:07 AM
If you are using Unity Unified Messaging, Unity uses the Active Directory user's Exchange mailbox as it's message store. That's the whole point of Unified Messaging. If you do not want Unified Messaging and do not want to migrate to another product (such as Unity Connections), then your next-best bet is to create separate Active Directory users and Exchange mailboxes. Because it's a different user and mailbox, the real user won't see the messages in their inbox.
03-01-2009 01:04 PM
hi
thanks for this
what about the above post
what did they mean in hide the users from GAL or can be done in the user template !!
03-11-2009 11:48 AM
Hi -
What this means is (there are two options to hide the user so that users won't send email messages):
1. Hide the user from the Global Address List (used by Outlook to send email messages in the organization) by editing the user account and check the box - Exchange Advanced tab. Or ...
2. On the Unity subscriber template used for creating/importing the user, UNcheck the box on the Profile page tht says "Show subscriber in e-mail server address book". As the user is created/imported, it will get hidden from the GAL.
Ginger
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