Unanswered Question
Mar 1st, 2009
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    2017 IP Telephony

I just want to take a moment to inform you that this book "Deploying Cisco Unified Presence" by Hou Tong Luo (Michael) is a MUST for any IPT Engineer/consultant.

With very limited documentation on deploying and integrating presence into our voice network, this book does an excellent job in:

Understanding the technology,

Understanding the underlying components in presence,

Installing CUPS, configuring CUPS, Configuring CUCM for CUPS, Configuring CUPS for OCS, Configuring OCS for CUPS to use RCC,

Licensing, Certificates (for those of us with very little background on CAs)

CUPS and CUPC features such as softphone and desk phone, calendering and integrating CUPS with other applications such as LDAP, Unity, Unity Connection,MPX,

It gives numerous examples with screen shots, which makes our lives easier.

Another area where Michael did an excellent job are the sections on troubleshooting.

Numerous troublsehooting tools were sited (trust me some you never knew existed)with links to where to download them and how to use them.

The book also covers integration with Microsoft OCS. Michael did an excellent job on troubleshooting OCS! I found this extremely useful!

So guys, our prayers have been answered! I bet this book will be a companion for any presence related project you want to embark on! It is brilliant! I have not dropped it since I picked it up 3 days ago! It does not even cost a fortune! All of this for less than £30 pounds! You must get yourself a copy!

You can pick your copy here


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tony.hanson Sun, 03/01/2009 - 05:21
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I second that motion!!

Over the top troubleshooting tips also!!

dezoconnor Sun, 03/01/2009 - 11:39
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Hi all, just purchased my copy so once I've received and read it I'll post a review. Agree with other comments, cisco havn't done a good job with fully documenting deploying CUPS!

htluo Fri, 04/09/2010 - 20:21
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3rd-edition has been published (

Newly added topics:

  • CUPS 8/CUPC8
  • XMPP/Jabber
  • CSF (Client Service Framework)
  • External Database
  • 3rd-Party Compliance
  • CUCIMOC (Cisco Unified Communication Integration with Microsoft Office Communicator)
  • Outlook Click-to-Call

Updated topics:

  • Exchange Integration
  • LDAP search filters

Use coupon code "SHOWERS" to get 10% off. (Offer ends April 30, 2010)



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