host not found

Answered Question
Mar 1st, 2009
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Hi,

I'm using UCM 6.1. Whenever i press the directory button on the ip phone, it will display host not found.

What could be the cause of it?

Correct Answer by binu.john about 8 years 4 months ago

Hi,

In CM Administration-Go to Enterprise Parameters,change the URL paths with IP Address of Publisher instead of Hostname.Restart your Ip Phone and see.



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Correct Answer
binu.john Sun, 03/01/2009 - 20:14
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Hi,

In CM Administration-Go to Enterprise Parameters,change the URL paths with IP Address of Publisher instead of Hostname.Restart your Ip Phone and see.



robbie.teo Sun, 03/01/2009 - 21:35
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thanks. that solved my problem. 1 more basic setup i like to ask you.

Currently my ip phone top right hand side shows the DN number instead of name

I tried many ways but can't able to change it. you have any clues? Thanks

Nicolas Mansour Mon, 03/02/2009 - 12:44
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Hi,

Unfortunately you can't change that in CCM that's possible only in CM Express :)

binu.john Tue, 03/03/2009 - 22:51
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You are welcome:

Try from CM Administration,Device-Phone and from the Line settings add the name in the Line Display field.

Have a nice day.

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