Answered Question
Mar 1st, 2009


i have a strange problem, ccm v4.1.3(sr5b), i deleted all tracks on one DID. but still the old CFNA/CFB settings are working for that DID in ccm.

Is this DID records are not still deleted from ccm, i checked route plan report, but that did not listed there.

Any clues!!!!

I have this problem too.
0 votes
Correct Answer by Jaime Valencia about 7 years 9 months ago

already did, "CUCM trace"



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sohaildxbfze Sun, 03/01/2009 - 22:01

yes infact i selected "All Patterns"!!!!!.i also checked on subscriber db same thing is there coz i was suspecting replication mismatch, which i verified using dblhelper & found healthy

Jaime Valencia Sun, 03/01/2009 - 22:23

then the actual answer is NO




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sohaildxbfze Sun, 03/01/2009 - 22:28

i have 1 dn : 1004, i search it in both ways.

1. Selected 'All patterns' , result: it was listed

2. Selected 'Unassigned patterns', result:it was listed

What do you think which setting should i check further, because i deleted & then recreated the same DID in my extension mobility profile several times but wasnt able to get rid of VM setting on CFNA/CFB.

Same old settings are in effect, regardless of deleting & recreating the same DID entry.

Hope you will find some solution for it!!!

Jaime Valencia Mon, 03/02/2009 - 08:07

ok, did you deleted both entries???

because to me it sounds you left the unassigned DN which might have a partition with higher preference in the calling device css and it's still using it

delete all unassigned DNs that could match that number and then try again



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sohaildxbfze Mon, 03/02/2009 - 12:08

yeah i deleted both entries, then tried & stragely foiund that still i can hit DID from outside & inside that again goes to VM, how is it possible to be.

I can check also SQL, but i need to know whihc tables are use d to hold this DN information.!!!!!!

Jaime Valencia Mon, 03/02/2009 - 12:16

numplan table, field = DNorPattern

if nothing shows up most probably it's still on cache memory, a dbl restart might help, or a ccm restart



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sohaildxbfze Mon, 03/02/2009 - 12:20

i will restart sercices mentioned after production hours. Tell me which table keeps Call forwarding values.

Can i get SQL data structure from cisco.i mean database table info

Jaime Valencia Mon, 03/02/2009 - 12:30

same table, field names are pretty self-explanatory just look for it

no, DB definition docs were made only for linux appliance



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sohaildxbfze Mon, 03/02/2009 - 12:32

very soon we r upgrading ccm 413 to ccm 6.1 then to 7, can i have link for that linux doc for SQL info

sohaildxbfze Mon, 03/02/2009 - 20:20

i restarted the ipvms,dbl service in the cluster but still situation is same.!!!

Jaime Valencia Tue, 03/03/2009 - 03:59

then look at a CUCM trace or restart the server



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sohaildxbfze Tue, 03/03/2009 - 22:17

dear can u please tell me which trace should i look into more specifically


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