CFNA/CFB

Answered Question
Mar 1st, 2009
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hi,

i have a strange problem, ccm v4.1.3(sr5b), i deleted all tracks on one DID. but still the old CFNA/CFB settings are working for that DID in ccm.


Is this DID records are not still deleted from ccm, i checked route plan report, but that did not listed there.


Any clues!!!!

Correct Answer by Jaime Valencia about 8 years 1 month ago

already did, "CUCM trace"


HTH


java


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Jaime Valencia Sun, 03/01/2009 - 21:47
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did you checked the unassigned DNs???


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java


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sohaildxbfze Sun, 03/01/2009 - 22:01
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yes infact i selected "All Patterns"!!!!!.i also checked on subscriber db same thing is there coz i was suspecting replication mismatch, which i verified using dblhelper & found healthy

Jaime Valencia Sun, 03/01/2009 - 22:23
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then the actual answer is NO

all patterns DO NOT INCLUDE UNASSIGNED DNS


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sohaildxbfze Sun, 03/01/2009 - 22:28
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i have 1 dn : 1004, i search it in both ways.


1. Selected 'All patterns' , result: it was listed

2. Selected 'Unassigned patterns', result:it was listed


What do you think which setting should i check further, because i deleted & then recreated the same DID in my extension mobility profile several times but wasnt able to get rid of VM setting on CFNA/CFB.


Same old settings are in effect, regardless of deleting & recreating the same DID entry.


Hope you will find some solution for it!!!


sanjayist Mon, 03/02/2009 - 03:10
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Have u tried restarting IPVMS and DBL services?

Jaime Valencia Mon, 03/02/2009 - 08:07
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ok, did you deleted both entries???


because to me it sounds you left the unassigned DN which might have a partition with higher preference in the calling device css and it's still using it


delete all unassigned DNs that could match that number and then try again


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sohaildxbfze Mon, 03/02/2009 - 12:08
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yeah i deleted both entries, then tried & stragely foiund that still i can hit DID from outside & inside that again goes to VM, how is it possible to be.

I can check also SQL, but i need to know whihc tables are use d to hold this DN information.!!!!!!

Jaime Valencia Mon, 03/02/2009 - 12:16
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numplan table, field = DNorPattern


if nothing shows up most probably it's still on cache memory, a dbl restart might help, or a ccm restart


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java


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sohaildxbfze Mon, 03/02/2009 - 12:20
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i will restart sercices mentioned after production hours. Tell me which table keeps Call forwarding values.


Can i get SQL data structure from cisco.i mean database table info

Jaime Valencia Mon, 03/02/2009 - 12:30
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same table, field names are pretty self-explanatory just look for it


no, DB definition docs were made only for linux appliance


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sohaildxbfze Mon, 03/02/2009 - 12:32
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very soon we r upgrading ccm 413 to ccm 6.1 then to 7, can i have link for that linux doc for SQL info

sohaildxbfze Mon, 03/02/2009 - 20:20
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i restarted the ipvms,dbl service in the cluster but still situation is same.!!!

Jaime Valencia Tue, 03/03/2009 - 03:59
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then look at a CUCM trace or restart the server


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sohaildxbfze Tue, 03/03/2009 - 22:17
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dear can u please tell me which trace should i look into more specifically

Correct Answer
Jaime Valencia Wed, 03/04/2009 - 07:38
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already did, "CUCM trace"


HTH


java


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