No Alerts since upgrading to DFM 3.1.2

Ian Beck · ‎03-02-2009

Since I have upgrade to DFM 3.1.2 I have seen next to no Alerts when I normally receive ones daily.

I get the following error in PTMServer.log

Mon Mar 02 12:55:57 GMT 2009 PTAProxy :: Exceptions in PTSettingDetails() :: com.cisco.nm.vhm.vpta.PTAException: PTARequestHandler :: in PTSettingDetails() ::com.cisco.nm.inchargelib.InchargeWrapperException: ICF-E-EWRONGCLASS-Requested class (Disable_Analysis_Setting) is not a

sub-class of ICF_Setting

[ERROR:com.cisco.nm.vhm.vpta.PTAException: com.cisco.nm.vhm.vpta.PTAException: PTARequestHandler :: in PTSettingDetails() ::com.cisco.nm.inchargelib.InchargeWrapperException: ICF-E-EWRONGCLASS-Requested class (Disable_Analysis_Setting) is not a

sub-class of ICF_Setting

]

at com.cisco.nm.trx.ptm.server.PTInformer.sendOrderedPTAdapterDataToPTA(PTInformer.java:99)

at com.cisco.nm.trx.ptm.server.PTInformer.processPTInformerQ(PTInformer.java:65)

at com.cisco.nm.trx.ptm.server.GroupUpdates.processActionGroupNameHashtable(GroupUpdates.java:354)

at com.cisco.nm.trx.ptm.server.GroupUpdates.run(GroupUpdates.java:76)

Any ideas.

Thanks

Ian

Joe Clarke · ‎03-02-2009

This was already reported. DFM 3.1.2 is bad. See http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Network%20Infrastructure&topic=Network%20Management&topicID=.ee71a02&fromOutline=&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cd246ef for the bug ID and workaround.

Ian Beck · ‎03-02-2009

Hi Joe,

I had seen this message put did not think it related to my issue.

Thanks, seems to be working now.

Ian