Topology not up to date

Unanswered Question
Mar 2nd, 2009


On CiscoView, I have a link between a router and a switch which is not updated unless both devices are well discovered.

The link still red unless it's working good.

Is there any suggestion for the reason ? or how can solve this ?

Best regards,


I have this problem too.
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Joe Clarke Mon, 03/02/2009 - 07:55

Based on this description, this is expected. Only when the link is up/up on both sides will Campus show it as a gray line. Otherwise the link line will be red.

omar.elmohri Mon, 03/02/2009 - 08:00

I think that I bad explained the problem.

The link is working perfectly! it's up/up and it's working all the time.

Unless it stills show it as a red link.

Joe Clarke Mon, 03/02/2009 - 08:28

You are most likely seeing a known bug where the topology map no longer updates even after Data Collection is run. The workaround is to reinitialize the ANI database, but the problem will only return. The solution is to upgrade to Campus Manager 4.0.12, then reinitialize the ANI database. The problem will then not return.

CM 4.0.12 is available via Common Services > Software Center > Software Update. If you have not already done so, you will need to upgrade to Common Services 3.0.6 as first. This can be downloaded from .


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