cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
292
Views
0
Helpful
1
Replies

Is it possible to transfer call from AA to non-Voicemail-Users?

huydien3384
Level 1
Level 1

I'm using Cisco Unity Connection 2.x.

The number of licenses for Voicemail, for example, is 200 users and currently run-out, and I have the new 50 additional users need to use IP Phone. Is it possible to transfer call from Auto Attendant to these non-VM-users?

Thanks and best regards,

1 Accepted Solution

Accepted Solutions

Jaime Valencia
Cisco Employee
Cisco Employee

yes but you need to do so from a system transfer, call handlers, subscribers, etc only recognize DNs that exist in CUC as valid transfer options

system transfer allows you to dial ANYTHING that is within the restriction tables

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

View solution in original post

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

yes but you need to do so from a system transfer, call handlers, subscribers, etc only recognize DNs that exist in CUC as valid transfer options

system transfer allows you to dial ANYTHING that is within the restriction tables

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: