CUCM 6.1.2 - setting MLA rights to allow a group to add services

Unanswered Question
Mar 3rd, 2009

Hi there,

I have a Call Manager cluster that has differing levels of management for 1st, 2nd and 3rd line helpdesk calls.

Currently - we'd like to allow all 1st line helpdesk staff to be able to Subscribe UDP's to Extension Mobility.

I have created a role and in the role configuration - selected what I thought was the correct privileges to allow users to subscribe services but to no avail. I then tested the role by allowing all privileges and They still can't subscribe the UDP's!

Is there any way of doing this without granting CCM Super User access levels?



I have this problem too.
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