I have a Call Manager cluster that has differing levels of management for 1st, 2nd and 3rd line helpdesk calls.
Currently - we'd like to allow all 1st line helpdesk staff to be able to Subscribe UDP's to Extension Mobility.
I have created a role and in the role configuration - selected what I thought was the correct privileges to allow users to subscribe services but to no avail. I then tested the role by allowing all privileges and They still can't subscribe the UDP's!
Is there any way of doing this without granting CCM Super User access levels?