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unknown number

Hi there !

I have a SRST router connected to an Avaya pbx (qsig)

When a Avaya phone calls to a Cisco phone, the cisco phone does not show the extensio number... it shows "unknown number"...

How can I fix this ?

Thanks.

Andrei.

3 Replies 3

paolo bevilacqua
Hall of Fame
Hall of Fame

Take "debug isdn q931" with "term mon', post the output here.

Hi, sorry for taking so long to answer.

======================================================================

From 4240 (Avaya) to 5050 (Cisco)

======================================================================

.Mar 4 15:46:12.269: ISDN Se1/0:15 Q931: RX <- SETUP pd = 8 callref = 0x7176

Sending Complete

Bearer Capability i = 0x9090A3

Standard = CCITT

Transfer Capability = 3.1kHz Audio

Transfer Mode = Circuit

Transfer Rate = 64 kbit/s

Channel ID i = 0xA1839E

Preferred, Channel 30

Progress Ind i = 0x8183 - Origination address is non-ISDN

Called Party Number i = 0xA1, '5050'

Plan:ISDN, Type:National

Locking Shift to Codeset 6

Codeset 6 IE 0x28 i = 'Juan'

.Mar 4 15:46:12.929: ISDN Se1/0:15 Q931: TX -> CALL_PROC pd = 8 callref = 0xF176

Channel ID i = 0xA9839E

Exclusive, Channel 30

.Mar 4 15:46:12.953: ISDN Se1/0:15 Q931: TX -> ALERTING pd = 8 callref = 0xF176

Facility i = 0x9FAA06800100820100A116020101020101800E4F73636172204D617274696E657A

Progress Ind i = 0x8088 - In-band info or appropriate now available

.Mar 4 15:46:22.765: ISDN Se1/0:15 Q931: TX -> CONNECT pd = 8 callref = 0xF176

Facility i = 0x9FAA06800100820100A116020102020102800E4F73636172204D617274696E657A

Connected Number i = 0x0081, '5050'

.Mar 4 15:46:22.805: ISDN Se1/0:15 Q931: RX <- CONNECT_ACK pd = 8 callref = 0x7176

.Mar 4 15:46:44.657: ISDN Se1/0:15 Q931: RX <- DISCONNECT pd = 8 callref = 0x7176

Cause i = 0x8190 - Normal call clearing

.Mar 4 15:46:45.485: ISDN Se1/0:15 Q931: TX -> RELEASE pd = 8 callref = 0xF176

.Mar 4 15:46:45.497: ISDN Se1/0:15 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x7176

======================================================================

From 5050 (Cisco) to 4240 (Avaya)

======================================================================

.Mar 4 15:47:54.707: ISDN Se1/0:15 Q931: TX -> SETUP pd = 8 callref = 0x0003

Sending Complete

Bearer Capability i = 0x8090A3

Standard = CCITT

Transfer Capability = Speech

Transfer Mode = Circuit

Transfer Rate = 64 kbit/s

Channel ID i = 0xA98381

Exclusive, Channel 1

Facility i = 0x9FAA06800100820100A116020101020100800E4F73636172204D617274696E657A

Calling Party Number i = 0x0080, '5050'

Plan:Unknown, Type:Unknown

Called Party Number i = 0x80, '4240'

Plan:Unknown, Type:Unknown

.Mar 4 15:47:54.755: ISDN Se1/0:15 Q931: RX <- CALL_PROC pd = 8 callref = 0x8003

Channel ID i = 0xA98381

Exclusive, Channel 1

.Mar 4 15:47:54.775: ISDN Se1/0:15 Q931: RX <- ALERTING pd = 8 callref = 0x8003

Progress Ind i = 0x8188 - In-band info or appropriate now available

.Mar 4 15:48:22.967: ISDN Se1/0:15 Q931: RX <- CONNECT pd = 8 callref = 0x8003

Progress Ind i = 0x8182 - Destination address is non-ISDN

Locking Shift to Codeset 6

Codeset 6 IE 0x28 i = 'Juan'

.Mar 4 15:48:23.231: ISDN Se1/0:15 Q931: TX -> CONNECT_ACK pd = 8 callref = 0x0003

.Mar 4 15:48:32.907: ISDN Se1/0:15 Q931: RX <- DISCONNECT pd = 8 callref = 0x8003

Cause i = 0x8190 - Normal call clearing

.Mar 4 15:48:33.719: ISDN Se1/0:15 Q931: TX -> RELEASE pd = 8 callref = 0x0003

.Mar 4 15:48:33.751: ISDN Se1/0:15 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x8003

======================================================================

Thanks.

Andrei.

Hi, the avaya is not sending a calling number, so it's impossible for the cisco to present it.

If you want to see the number,you must ask the the avaya technician to configure so the calling number is sent.

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