DMA 7.01a failure on CCM/IPCX

Unanswered Question
Mar 4th, 2009

We currently have CCM 4.3(2)Pub & Sub. The Pub also has IP Contact Center Express version 4.1(1)b085 on the same box. We planning to upgrade to CCM

7.01 So I installed DMA 7.01a. DMA generates the following error...

[12:10:23 PM] Accessing database...

[12:18:34 PM] modExportDatabase=Failure

[12:18:34 PM] Failed to complete database processing successfully.

[12:18:34 PM] Failed to validate Cisco CallManager database and directory exported data.

[12:18:34 PM] The exported data cannot be used for upgrade.

[12:18:34 PM] Correct the database and/or directory data and run DMA again.

[12:18:34 PM] Verification of DB in IDS failed. Retaining the TAR file as it is.

[12:19:22 PM] The results are : Export - Successful. Validation - Failed.

How do we resolve this, so we can proceed with the CCM upgrade? BTW I got a similar error when I tried DMA 7.02. I suspect the error/failure may be from having IPCC on the Pub. Can we run DMA on the Sub since it fails on the pub?

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I have this problem too.
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abrenes26 Thu, 07/16/2009 - 08:09

Hi,

did you resolve this issue?

I'm running through the same problem and I wish to know your situation related to this.

Regards,

tensk8

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