Getting error message "Could not update the user on the CallManager"

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Mar 4th, 2009
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I get the following error message when I try to add a new JTAPI Trigger (Right next to the DN I added):

"Could not update the user on the CallManager"


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irisrios Tue, 03/10/2009 - 17:43
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There may be problem in any one trigger. Remove the defective trigger and route point and create new trigger.

AHMED Ali Wed, 03/11/2009 - 01:47
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Check if this DN is being used before, or not deleted well from the system.

Confirm by adding another DN should pass without any issue.


Ahmed Rizk

fossilev700 Mon, 08/31/2009 - 21:48
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I recently received this error. It was caused by the jtapi and rmjtapi users being misconfigured.


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