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Oracle varchar2 not returned as String

buenoecp
Level 1
Level 1

‎03-04-2009 03:16 PM - edited ‎03-14-2019 03:45 AM

Hello,

We have CRA 3.1 and we are trying to intergrate it with oracle 10i. we have a query that returns a row with 5 fields. 3 strings and 2 integers. We that have to put these values in local variables. The interger values are OK but the string values do no appear on CRA. We than tried MS-SQL and all valeus are returned (using the same query). Do you know if CRA 3.1 has any incompatibility with oracle varchar2 datatypes? we also have tried oracle char and varchar datatypes but none worked.

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joesnyde
Cisco Employee
Cisco Employee

‎03-04-2009 03:31 PM

Hi

I don't see Oracle 10i listed in the compatability matrix for CRA 3.1, only 8i

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf

Joe

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santiago_figueroa
Level 4
Level 4

‎05-12-2009 12:57 PM

Hello can you tell me how you configured the ODBC driver and how you installed the client Oracle. I just have the same scenario.

Thanks.

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