Can I forward the incoming pstn call to hunt group using the CCA?
I want to create a hunt group 301 and add the ip phone 201 and 202 to the hunt group . All incoming call should ring the 201 first and if it is busy forward the call to 202. If both ip phones are busy, forward the call to the voicemail 401.
Here how I am planning to do it:
1- Under AA & voicemail tab
Voicemail access extension: 401
2- Under Voice Features tab
Hunt group : enable
Hunt group : 1
Hunt group pilot :301 sequential -- forward to : 401 (voicemail)
3- Under Dial plan tab
Incoming call handling : fxo : 301 (hunt group)
4- Under user tab
for both IP phone.
Primary Extension :
Call forward busy : 401 (voicemail)
Call forward no answer : 401
Hunt group : 301
Is this setting will work?