Pickup fail

Unanswered Question
Mar 4th, 2009

Hello

I hava a problem with pickup. when I pickup call, has a busy. I check service and setup is correct. Then I solve this case by change number of pickup and assign to DN.

Please help me to verify. What a happen of this problem.

I use callmanager 4.2(3)SR3a.

Thank you for your answer.

I have this problem too.
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mightyking Thu, 03/05/2009 - 07:01

Make sure both phones are part of the same Pickup group. Also make sure both phones CSS contain the partition of the Group Pickup number.

Have a look at this great threat:

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&topicID=.ee6c829&fromOutline=&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cc1606f

MK

nengkung Fri, 03/06/2009 - 00:13

thank you fot you answer

I setup pickup feature is correct. I use this feature normal and not have a problem. But this week I have a problem.

I check and verify that config is correct. Then I delete pickup number and add new. It works.

Please help.

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