random cm fallback

Unanswered Question
Mar 5th, 2009
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every three weeks or so, around 1:05am, the phones go into fallback mode.

I have to restart callmanager, unity, and ipcc.

event id and trace logs are attached if this will help identify the problem.


callmanager 4.1(3)

OS: MS 2000

MCS-7800 Intel 3.6GHz

4GB RAM


thank you for any assistance.




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smalkeric Wed, 03/11/2009 - 15:58
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CCM_CALLMANAGER-CALLMANAGER-3-CallManagerFailure : Indicates some failure in the Cisco CallManager system. Additional Text [Optional] [String] Host name of hosting node. [String] IP address of hosting node. [String] Reason code. [Enum]


Explanation - This alarm indicates that some failure occurred in the Cisco CallManager system.


Recommended Action - Monitor for other alarms and restart Cisco CallManager service, if necessary.


Reason Code - Enum Definitions


Enum Definitions - Reason


Value Definition

1 Unknown

2 HeartBeatStopped

3 RouterThreadDied

4 TimerThreadDied

5 CriticalThreadDied

6 DeviceMgrInitFailed

7 DigitAnalysisInitFailed

8 CallControlInitFailed

9 LinkMgrInitFailed

10 DBMgrInitFailed

11 MsgTranslatorInitFailed

12 SuppServiceInitFailed

The below URL explains about how to enable a Media Gateway Control Protocol (MGCP) gateway to fallback to an H323 session application when the WAN Transmission Control Protocol (TCP) connection to the primary Cisco CallManager server is lost, and no backup Cisco CallManager server is available.


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