7911 IP phone with "answer sofet ket" unactivated

Unanswered Question
Mar 5th, 2009


I have a series of IP phone 7911, when i call them, and try to answer through the soft key "answer", it says that function is not activated, can you kindly help me through that?

Thanks in advance

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Rob Huffman Thu, 03/05/2009 - 09:28

Hi Georges,

Good question:)

The determining factor for using the "Answer Softkey" with the Handset On Hook is whether or not the phone model has a speakerphone. If Yes then Answer Softkey is supported, if No (like the 7911,7912,7905) the the Answer Softkey with the Handset On Hook is not supported..You will see that if the Handset is Off-Hook the Answer Softkey is displayed on an Incoming call :)

Hope this helps!



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