T1 Card installation in Cisco 2821

valides007 · ‎03-05-2009

I'm installing a new T1 card (HWIC-1CE1T1-PRI) to a Cisco IP-PBX 2821 (CME running on it).

I did install it to HWIC 0 slot(have nothing on HWIC 1, 2 or 3).

It doesn't seem the cisco 2821 is recognizing it. When i do show int, i only see gi0/0 & gi0/1.

Do i need to pass some commands to make the router recognize the card?

I can't pass controller t1 command..

mightyking · ‎03-05-2009

What the output of the "show diag" command shows?

Do you have any DSP module installed? Sometimes without the DSP (PVDM) modules, the T1 card won't show up in the system config.

MK

valides007 · ‎03-05-2009

As i know there is no DSP module installed. How can you tell if there is DSP module installed?

An if there is no one, what do suggest for solution?

mightyking · ‎03-05-2009

Again, "show diag" command will tell you the detail about the installed hardwares. Post the output of the follwoing command:

router# show diag

MK

valides007 · ‎03-06-2009

here what i got when i did "show diag":

IP-PBX2#show diag

Slot 0:

C2821 Motherboard with 2GE and integrated VPN Port adapter, 2 ports

Port adapter is analyzed

Port adapter insertion time unknown

EEPROM contents at hardware discovery:

PCB Serial Number : FOC12115GFD

Hardware Revision : 1.0

Top Assy. Part Number : 800-26921-03

Board Revision : A0

Deviation Number : 0

Fab Version : 03

RMA Test History : 00

RMA Number : 0-0-0-0

RMA History : 00

Processor type : 87

Hardware date code : 20080320

Chassis Serial Number : FTX1214A2BU

Chassis MAC Address : 001f.ca0a.f2c0

MAC Address block size : 32

CLEI Code : COM7M00ARA

Product (FRU) Number : CISCO2821

Part Number : 73-8853-05

Version Identifier : V04

EEPROM format version 4

EEPROM contents (hex):

0x00: 04 FF C1 8B 46 4F 43 31 32 31 31 35 47 46 44 40

0x10: 03 E8 41 01 00 C0 46 03 20 00 69 29 03 42 41 30

0x20: 88 00 00 00 00 02 03 03 00 81 00 00 00 00 04 00

0x30: 09 87 83 01 32 66 C0 C2 8B 46 54 58 31 32 31 34

0x40: 41 32 42 55 C3 06 00 1F CA 0A F2 C0 43 00 20 C6

0x50: 8A 43 4F 4D 37 4D 30 30 41 52 41 CB 8F 43 49 53

0x60: 43 4F 32 38 32 31 20 20 20 20 20 20 82 49 22 95

0x70: 05 89 56 30 34 20 D9 02 40 C1 FF FF FF FF FF FF

PVDM Slot 0:

32-channel (G.711) Voice/Fax PVDMII DSP SIMM PVDM daughter card

Hardware Revision : 4.0

Part Number : 73-8539-05

Board Revision : B0

Deviation Number : 0

Fab Version : 04

PCB Serial Number : FOC12045367

RMA Test History : 00

RMA Number : 0-0-0-0

RMA History : 00

Processor type : 00

Product (FRU) Number : PVDM2-32

Version Identifier : V01

EEPROM format version 4

EEPROM contents (hex):

0x00: 04 FF 40 03 EE 41 04 00 82 49 21 5B 05 42 42 30

0x10: 88 00 00 00 00 02 04 C1 8B 46 4F 43 31 32 30 34

0x20: 35 33 36 37 03 00 81 00 00 00 00 04 00 09 00 CB

0x30: 88 50 56 44 4D 32 2D 33 32 89 56 30 31 20 D9 02

0x40: 40 C1 FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

WIC Slot 0:

Unknown WAN daughter card

WIC module not supported/disabled in this slot

Hardware Revision : 0.0

Top Assy. Part Number : 800-27135-02

Part Number : 73-10362-05

Board Revision : C0

Deviation Number : 0

Fab Version : 03

PCB Serial Number : FOC12525BDV

RMA Test History : 00

RMA Number : 0-0-0-0

RMA History : 00

Version Identifier : V01

Product (FRU) Number : HWIC-1CE1T1-PRI

CLEI Code : COUIAKJCAA

EEPROM format version 4

EEPROM contents (hex):

0x00: 04 FF 40 05 29 41 00 00 C0 46 03 20 00 69 FF 02

0x10: 82 49 28 7A 05 42 43 30 88 00 00 00 00 02 03 C1

0x20: 8B 46 4F 43 31 32 35 32 35 42 44 56 03 00 81 00

0x30: 00 00 00 04 00 89 56 30 31 20 CB 8F 48 57 49 43

mightyking · ‎03-06-2009

I see you have DSPs but your T1 is not detected. Can you post the output of the "show version"?

As paolo mentionned, you need to upgrade the IOS to the latest.

MK

valides007 · ‎03-06-2009

here is sh version:

Here is sh version:

IP-PBX2#show version

Cisco IOS Software, 2800 Software (C2800NM-SPSERVICESK9-M), Version 12.4(9)T7, R

ELEASE SOFTWARE (fc3)

Technical Support: http://www.cisco.com/techsupport

Compiled Thu 10-Jan-08 16:35 by prod_rel_team

ROM: System Bootstrap, Version 12.4(13r)T, RELEASE SOFTWARE (fc1)

IP-PBX2 uptime is 3 hours, 46 minutes

System returned to ROM by power-on

System restarted at 08:50:45 east Fri Mar 6 2009

System image file is "flash:c2800nm-spservicesk9-mz.124-9.T7.bin"

This product contains cryptographic features and is subject to United

States and local country laws governing import, export, transfer and

use. Delivery of Cisco cryptographic products does not imply

third-party authority to import, export, distribute or use encryption.

Importers, exporters, distributors and users are responsible for

compliance with U.S. and local country laws. By using this product you

agree to comply with applicable laws and regulations. If you are unable

to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:

http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to

export@cisco.com.

Cisco 2821 (revision 53.50) with 251904K/10240K bytes of memory.

Processor board ID FTX1214A2BU

2 Gigabit Ethernet interfaces

DRAM configuration is 64 bits wide with parity enabled.

239K bytes of non-volatile configuration memory.

126976K bytes of ATA CompactFlash (Read/Write)

Configuration register is 0x2102

...................................

If i need to upgrade the IOS, does this interfer with my current configuration? and please could you provide me with the steps to do that?

Than you

paolo bevilacqua · ‎03-05-2009

You need a very recent IOS for the card to be recognized.

Also configure, card type T1 0.

valides007 · ‎03-06-2009

Paolo,

Cisco IOS Software, 2800 Software (C2800NM-SPSERVICESK9-M), Version 12.4(9)T7, R

ELEASE SOFTWARE (fc3)

version 12.4 shouldn't be enough for the card to be recognized?

mightyking · ‎03-10-2009

12.4 should be more than enough to detect the T1 card. Followings are the latest versions for your router. The first is an Early Deployment(ED)and the second one is the Maintenance Deployment (MD). I recommand the MD version. If this does not help, you may want to open a TAC case with Cisco.

12.4(20)YA2

c2800nm-spservicesk9-mz.124-20.YA2

12.4(23)

c2800nm-spservicesk9-mz.124-23

Eldho E Kuriakose · ‎03-10-2009

#config t

card type t1 0 0

then check

# show controllers t1

valides007 · ‎03-10-2009

I go to this link on cisco website :

http://tools.cisco.com/support/downloads/go/ImageList.x?relVer=12.4.9T7&mdfid=279120798&sftType=IOS+Software&optPlat=&nodecount=21&edesignator=ED&modelName=Cisco+2821+Integrated+Services+Router&treeMdfId=268437899&treeName=Wireless&relmdfid=279978467...=

it doesn't seem that cisco 2821 has any of the IOS versions you posted

mightyking · ‎03-10-2009

Here's the link but I don't understand why it doesn't show any of them.

http://tools.cisco.com/Support/Fusion/FusionHCHWCompatibleSW.do?mySession=6564971&myStep=10&OperatingSystem=CISCO+IOS+SYSTEM+SOFTWARE&FeatureSet=SPSK9-SPSK9+FEAT+SET+FACTORY+UPG+FOR+BUNDLES&FeatureSetDesc=SPSK9-SPSK9+FEAT+SET+FACTORY+UPG+FOR+BUNDLES&...

Does the output of the "show running config" shows the command Eldho posted?

card type t1 0 0

router# conf t

router# card type t1 0 0