UCCX 7 and UCME 7 intergration questions

gene · ‎03-05-2009

I am trying to get a call to transfer external form UCCX. I cannot figure out why it will not work. Since ther are no cti ports like in ccm what determins what calls the UCCX can make. I cannot figure out how to apply a cor list to it.

Jonathan Schulenberg · ‎03-12-2009

UCCX refers to the CTI Ports as a "Unified CM Telephony Call Control Group". It is accessed from CCX Administration > Subsystems > Unified CM Telephony.

The CTI Ports are assigned a Calling Search Space (CSS) through CCX Administration as a group. This works like any other UCM CSS: the partitions in this CSS dictate what calling abilities CCX has. You may need to click the "more" button on the call control group to see the CSS dropdown option.