Call to Voicemail pilot number disconnect from pstn

Unanswered Question
Mar 6th, 2009
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I have problem connecting to voicemail pilot from pstn, not from internal ip phone. The calls disconnected.


the connection is as below :


pstn -> vgw -> cucm -> cuc


65396789 = voicemail pilot number

96409253 = handphone number


Not sure whether is it due to telco? However the other DID range ( ip phone ) is working fine.


*Mar 6 15:01:24.194 SGP: ISDN Se0/1/0:15 Q931: RX <- SETUP pd = 8 callref = 0x0060

Sending Complete

Bearer Capability i = 0x8090A3

Standard = CCITT

Transfer Capability = Speech

Transfer Mode = Circuit

Transfer Rate = 64 kbit/s

Channel ID i = 0xA98392

Exclusive, Channel 18

Calling Party Number i = 0x4183, '96409253'

Plan:ISDN, Type:Subscriber(local)

Called Party Number i = 0xC1, '65396789'

Plan:ISDN, Type:Subscriber(local)

*Mar 6 15:01:24.202 SGP: ISDN Se0/1/0:15 Q931: TX -> CALL_PROC pd = 8 callref = 0x8060

Channel ID i = 0xA98392

Exclusive, Channel 18

*Mar 6 15:01:24.210 SGP: ISDN Se0/1/0:15 Q931: TX -> ALERTING pd = 8 callref = 0x8060

Progress Ind i = 0x8088 - In-band info or appropriate now available

*Mar 6 15:01:24.274 SGP: ISDN Se0/1/0:15 Q931: TX -> CONNECT pd = 8 callref = 0x8060

*Mar 6 15:01:24.326 SGP: ISDN Se0/1/0:15 Q931: TX -> DISCONNECT pd = 8 callref = 0x8060

Cause i = 0x8590 - Normal call clearing

*Mar 6 15:01:24.370 SGP: ISDN Se0/1/0:15 Q931: RX <- CONNECT_ACK pd = 8 callref = 0x0060

*Mar 6 15:01:24.374 SGP: ISDN Se0/1/0:15 Q931: TX -> STATUS pd = 8 callref = 0x8060

Cause i = 0x82E2 - Message not compatible with call state or not implemented

Call State i = 0x0B


Please advise. thank you very much


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jconi Fri, 03/06/2009 - 13:49
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Hi Ky,


You can try to add the command "voice rtp send-recv" in your gateway config

jp

ky.cheong Fri, 03/06/2009 - 17:30
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Hi jp,


I have tried but failed. thanks any way.



Hythim Ali El Hadad Sat, 03/07/2009 - 11:18
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Hi,


Did you try a translation pattern or CTI RP to reach your pilot number



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