MOH deleting file issue CM 4.1

Answered Question
Mar 6th, 2009
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CM 4.1

My customer dropped a Windows Media Player shortcut into the DropMOHAudioSourceFilesHere folder and it was processed. Now when selecting Service>Media Resource>Music On Hold Audio Source>Add new MOH Audio Source I see "Window Media Player" show up as a file choice under the "MOH Audio Source File* drop-down field. Is there anyway to remove that now?

Correct Answer by Brandon Buffin about 8 years 4 months ago

On the CCM server, browse to c:\Program Files\Cisco\TFTPPath\MOH and remove the files assocated with the WMP shortcut.


Hope this helps.


Brandon

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Correct Answer
Brandon Buffin Fri, 03/06/2009 - 13:43
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On the CCM server, browse to c:\Program Files\Cisco\TFTPPath\MOH and remove the files assocated with the WMP shortcut.


Hope this helps.


Brandon

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