Aditional language for NME-CUE 3.0.4, where to find files??

Answered Question
Mar 6th, 2009

I have a unity module NME-CUE, the language installed by default is english but I need Voicemail Mexican Spanish version.

as far as I know I need the follwing files:


cue-vm-lang-pack.3.0.4.pkg

cue-vm-es_MX-lang-pack.3.0.4.prt1

cue-vm-es_MX-upg-lang-pack.3.0.4.prt1


I could find just the second one in the following link

http://www.cisco.com/kobayashi/sw-center/sw-voice.shtml


where can I get the other two left files??


regards


Correct Answer by Rob Huffman about 7 years 11 months ago

Hi Filiberto,


Can you please re-try using the steps detailed in the attached docs;


Use this command to download files for an add-on installation, such as for installing additional language files.


Examples

The following is an example of the commands required to install a new add-on Danish language package version to the CUE software on the NME-CUE.


se-10-16-0-0# software install download server url ftp://10.16.0.1/cue-vm.3.0.pkg

se-10-16-0-0# software install add cue-vm-da_DK-langpack.nme.3.0.1.prt1


http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_0/command/reference/s_cmds.html#wp1027420



http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_0/installation/guide/nu3instl.html#wp1113676



Hope this helps!

Rob

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Rob Huffman Sat, 03/07/2009 - 09:13

Hi Filiberto,


The "only" files you need to add should be;


cue-vm-lang-pack.3.0.4.pkg


and


cue-vm-es_MX-lang-pack.3.0.4.prt1



The first file is available in the same area you linked, but just further down the page. I just looked in the CUE 3.0.4 Section of the Software Downloads and it is there :)


Hope this helps!

Rob


filiberto.aguirre Sat, 03/07/2009 - 09:54

Hi Rob,


Thanks for your response.You are right


I have already downloaded the files required but I have some errors when I tried to add the files.I attached the file where the messages displayed


How Can I go further in the installation procedure in order to add mexican spanish language ??


regards,



Attachment: 
Correct Answer
Rob Huffman Sun, 03/08/2009 - 08:44

Hi Filiberto,


Can you please re-try using the steps detailed in the attached docs;


Use this command to download files for an add-on installation, such as for installing additional language files.


Examples

The following is an example of the commands required to install a new add-on Danish language package version to the CUE software on the NME-CUE.


se-10-16-0-0# software install download server url ftp://10.16.0.1/cue-vm.3.0.pkg

se-10-16-0-0# software install add cue-vm-da_DK-langpack.nme.3.0.1.prt1


http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_0/command/reference/s_cmds.html#wp1027420



http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_0/installation/guide/nu3instl.html#wp1113676



Hope this helps!

Rob

filiberto.aguirre Sun, 03/08/2009 - 13:37

Hi Rob,


Thanks again for your time, finally I could add the second language.


the correct command is:


CUE-192-168-7-2# software install add url ftp://192.168.0.1/cue/cue-vm-langpack.nme.3.0.4.pkg


is not necessary the second command; in the process the second file is get.


CUE-192-168-7-2# sh software ver


Installed Plug-ins:


- CUE Voicemail Language Support 3.0.0.0

- CUE Voicemail Mexican Spanish 3.0.0.0 :-)

- CUE Voicemail US English 3.0.0.0


CUE-192-168-7-2#


Thanks a lot !!!!!


okuehn Wed, 06/30/2010 - 04:42

Hi Filiberto,


thanks a lot, based on your post i was finally able to install additional languages.

actually the cisco documentation is really confusing. they do not clearly mention to download the .pkg and additional language packs .prt1 files and put them in one ftp directory.


regards, Oliver

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