Problems to add a second language in NME-CUE 3.0.4

Unanswered Question
Mar 6th, 2009

I have a NME-CUE, English language is include, I need mexican spanish language.

I tried to install cue-vm-langpack.nme.3.0.4.pkg in NME-CUE the following message is display.

WARNING:: This command will install the necessary software to

WARNING:: complete a clean install. It is recommended that a backup be done

WARNING:: before installing software.

WARNING:: The system will briefly be brought to an offline state

WARNING:: This will terminate any active call and prevent new calls

WARNING:: from being processed.

Would you like to continue? [n] y

Validating package signature ... done

Found Add-On Subsystem SID: a2ba4f96-3452-40c3-83ad-c442cb6bf42f Name: CUE Voicemail Brazilian Portuguese Version: 3.0.0.0

Found Add-On Subsystem SID: 3f968fd0-6598-48e2-be1c-4af6c2e02e02 Name: CUE Voicemail German Version: 3.0.0.0

Found Add-On Subsystem SID: 683674a5-e6ef-4c97-8e05-efbba1e6fe47 Name: CUE Voicemail Canadian French Version: 3.0.0.0

Found Add-On Subsystem SID: e2e81cc6-39b5-47e1-9f83-b83c897fc50c Name: CUE Voicemail Language Support Version: 3.0.0.0

Found Add-On Subsystem SID: f0a41398-3917-4d49-b5ab-c2b39a80c121 Name: CUE Voicemail Latin American Spanish Version: 3.0.0.0

Found Add-On Subsystem SID: c28339fa-f7ae-4732-85ab-fa6c68b5de0c Name: CUE Voicemail Italian Version: 3.0.0.0

Found Add-On Subsystem SID: c4ca62e2-daff-40dc-b94e-bf20094bd700 Name: CUE Voicemail Mexican Spanish Version: 3.0.0.0

Found Add-On Subsystem SID: 49f09114-e0b0-4721-8b85-04be2064920c Name: CUE Voicemail European Spanish Version: 3.0.0.0

Found Add-On Subsystem SID: 27e5e2ab-1622-4c02-8a0a-cfad0d932148 Name: CUE Voicemail US English Version: 3.0.0.0

Found Add-On Subsystem SID: fa803d25-9c89-4171-a14c-ec12d6ed6b8c Name: CUE Voicemail UK English Version: 3.0.0.0

Found Add-On Subsystem SID: cf860289-67ac-4886-9295-a41e4c7a8487 Name: CUE Voicemail European French Version: 3.0.0.0

Found Add-On Subsystem SID: 88f73a6c-884d-4838-b162-1b544dd6583f Name: CUE Voicemail Danish Version: 3.0.0.0

- Parsing package manifest files... complete.

Validating installed manifests .............complete.

- Checking Package dependencies... complete.

- Checking Manifest dependencies for subsystems in the install candidate list...

complete

Starting payload download

File retrieval error. Please verify if file is on the server.

Error encountered while downloading payload(s)

CUE-192-168-7-2#

I don't understand why this error is displayed, what is payload??

In addition to the cue-vm-langpack.nme.3.0.4.pkg I tried to installed cue-vm-es_MX-langpack.nme.3.0.4.prt1

But I received an error also

CUE-192-168-7-2# software install clean url ftp://192.168.0.1/cue/cue-vm-es_MX-langpack.nme.3.0.4.prt1

WARNING:: This command will install the necessary software to

WARNING:: complete a clean install. It is recommended that a backup be done

WARNING:: before installing software.

WARNING:: The system will briefly be brought to an offline state

WARNING:: This will terminate any active call and prevent new calls

WARNING:: from being processed.

Would you like to continue? [n] y

WARNING:: The package cue-vm-es_MX-langpack.nme.3.0.4.prt1 is not found on the system.

WARNING:: An attempt will be made to download this package from the FTP server

WARNING:: However the system has the following packages already downloaded -

cue-vm-langpack.nme.3.0.4.pkg

WARNING:: If you continue to download the package cue-vm-es_MX-langpack.nme.3.0.4.prt1, these packages

WARNING:: will be deleted from the system. Do you want to continue (y/n) ?y

Downloading ftp cue-vm-es_MX-langpack.nme.3.0.4.prt1

Bytes downloaded : 32384285

Validating package signature ... done

ERROR: Invalid package. Please verify if this is a valid package file.

CUE-192-168-7-2#

How Can I go further in the installation procedure in order to add mexican spanish language ??

any sugestions??

Regards,

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