Rob Huffman Sun, 03/08/2009 - 11:27

Hi Neethan,


CME can work with CRS/IPCC as of CME 4.3


Interoperability between Cisco Unified CME and Cisco CRS with Cisco Unified CCX is supported as of Cisco IOS Release 12.4(11)XW2. To determine supported product version combinations for Cisco Unified CCX and Cisco Unified CME


See this;


http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf


http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/installation/guide/uccx70ig.pdf



Hope this helps!

Rob

neethan Thu, 03/12/2009 - 01:46

Thanks, Will it work in the when the router is in the SRST mode?



Neethan


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