03-08-2009 05:13 PM - edited 03-18-2019 10:38 PM
Dear All,
I have CUCM version 6.0 integrated with Unity 5.0 , I need your support for the configuration steps I need to do to be the users can access his voice mail from PSTN, I need a detail configuration I will do on the CUCM and unity.
Thanks ,
Ahmed Ellboudy
03-08-2009 09:13 PM
simply have something route you to unity from PSTN (translation pattern, CTI RP with CFA to VM whatever you like) then press * to reach sign in
or configure a routing rule to go direct to sign in
HTH
java
if this helps, please rate
03-10-2009 02:44 AM
03-10-2009 07:31 AM
yes 2 errors
this is not a direct call, use forward rules not direct rules
configure DNIS, not ANI
change those and try again, i assume the DN from screenshoot is the one from CTI RP because that's supposed to be the DNIS
HTH
java
if this helps, please rate
03-15-2009 02:39 AM
Dear Java,
Thanks for your greet support , I made it and it is working now.
Regards,
Ahmed Ellboudy.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide