Battery replacement.

Answered Question
Mar 9th, 2009
User Badges:

l.s.

I suspect one of my controllers to have a faulty battery which has to be replaced, in the pricing tool i cannot find a replacement part number.

can anyone enlighten me on where to find this?


Thanx in advance


Frans Verschoor


Correct Answer by jeff.kish about 8 years 1 month ago

Hi Frans,


I'm sorry, I thought you meant some kind of internal battery for device operation. It certainly does have a BIOS battery of some kind.


Do you have NTP configured, or do you just have the time hard-set?


There won't be a part number for this kind of thing. You'll need to use a SmartNet contract to open a Cisco TAC case. They'll be able to assist you with this.


Jeff

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
Loading.
jeff.kish Mon, 03/09/2009 - 07:05
User Badges:
  • Silver, 250 points or more

Do you mean a faulty power supply? Or maybe a device other than a controller? The reason I ask is that controllers don't have batteries.

snarf65 Mon, 03/09/2009 - 07:12
User Badges:

Hi,


No not the power supply that's fine, i mean maybe something like a biostypelike battery to keep the internal clock running. are you sure they don't have one. In this case i'm working with a 3750 integrated 4402 controller.


and this particular one loses it's set time whenever it is rebooted.


Greetings Frans


Correct Answer
jeff.kish Mon, 03/09/2009 - 07:28
User Badges:
  • Silver, 250 points or more

Hi Frans,


I'm sorry, I thought you meant some kind of internal battery for device operation. It certainly does have a BIOS battery of some kind.


Do you have NTP configured, or do you just have the time hard-set?


There won't be a part number for this kind of thing. You'll need to use a SmartNet contract to open a Cisco TAC case. They'll be able to assist you with this.


Jeff

snarf65 Mon, 03/09/2009 - 08:19
User Badges:

i have ntp configured, and all my other controllers have no problem retaining time (in between the configured update windows oc.) thanx i'll be contacting our service partner for this.



Actions

This Discussion

 

 

Trending Topics: Other Wireless Mobility

client could not be authenticated
Network Analysis Module (NAM) Products
Cisco 6500 nam
reason 440 driver failure
Cisco password cracker
Cisco Wireless mode